Click and Collect / Delivery



As brick-and-mortar stores, we’re dedicated to making sure your bike is not just another purchase—it’s the perfect ride tailored to you. That’s why we encourage you to opt for in-store collection instead of home delivery.

When you pick up your bike in person, our expert team can provide personalised assistance to ensure everything is set up to match your preferences. We’ll help with key adjustments like:

  • Saddle height to ensure maximum comfort and efficiency when riding.
  • Suspension setup for your specific weight and riding style, whether you're tackling tough trails or enjoying smooth city rides.
  • Running through basic operation, including gear shifts, brake function, tire pressure, and any additional features your bike may have.

Beyond that, you’ll have the opportunity to ask any questions and receive immediate hands-on advice from our experienced staff on maintenance, accessories, or riding tips.

Choosing in-store collection isn’t just about taking your bike home—it’s about ensuring your ride is perfectly fine-tuned for your comfort, safety, and performance from the very start. Plus, we’ll take the time to inspect every detail so you can ride away with confidence. Your satisfaction is our priority, and we believe that starts with a bike that’s set up perfectly for you.

If you would prefer to discuss home delivery options, please feel free to email us at sales@cycleshack.co.uk or call us on 01323 368 457 for more details.